How Do I Make Changes to My Order?

Related FAQ

• Can I Change My Payment Details Once My Order Has Been Submitted?

  No, you are not able to change your payment details once your order has been submitted. If you need to cancel your order for any reason, please see information on canceling your order.

• Can I Change My Delivery Date?

  Once your order has been submitted, you are unable to change the date of your delivery. However, if you selected express delivery you will be contacted when the order is going to be delivered and give you the option to change the delivery date. Ground delivery is delivered via …

• Can I Change My Order Online After It's Been Submitted?

  Please call Care Center at 1-800-263-9746 as soon as you have made the order to see what The Body Shop team can do to help you with this.

• How Can I Amend My Delivery Address When Checking Out Via Paypal?

  If you decide to checkout on our website using PayPal, please be aware that the address that is used for your delivery will be automatically pulled through from your default address on your PayPal account.When you checkout and select the option to pay via PayPal, you'll be aske…

• How Long Will It Take for My Products to Be Delivered?

  The Body Shop currently uses Fedex for Ground shipping and  UPS for Two Day and Next Day shipping. You can choose between Ground, Two Day, or Next Day shipping.