How Do I Obtain Full Coverage Of a Room?

Related FAQ

• How Many YI Home Cameras Can Be Connected to One Account?

  YI Technology recommend having no more than 12 cameras connected to single Wi-Fi network to ensure the best connection.  Each camera requires sufficient bandwidth to stay connected and will occupy approximately 0.5Mbps upload bandwidth. Each camera under your account can be pai…

• I'm On a 5GHz Network. Can I Still Use the Camera?

  The YI Home camera is only compatible on a 2.4GHz band network. 5GHz networks are not supported.  All routers have a 2.4GHz band network available and most routers are dual-band, meaning they have both a 2.4GHz and 5Ghz band network. Many routers have both bands available…

• Is the Camera Battery Operated?

  All YI cameras require a constant power source to operate. The camera's contents includes a power adapter and 6ft micro USB cable.

• Can YI Home Camera Be Used Outdoors? What’s the Highest and Lowest Temperature Limitation?

  Temperature suitable for the 1st generation YI Home Camera is -10℃~51℃, while for the 2nd generation it is -10℃~60℃. You can use YI Home Camera outdoors with proper temperature and power interface. However, please don’t put the camera in wet weather (rain or snow) since the cam…

• How Do I Contact Customer Support?

  If you have any questions or need help with your YI camera, please don't hesitate to contact YI Technology . The friendly customer support team is always happy to help.  How to Get in Touch Submit a request on website. Email YI Technology directly at support@yitechno…