How Do I Order Refills?

Ordering refills with PetCareRx is as simple as 1-2-3! If you have placed an order with PetCareRx in the past, you can simply log into your account, click on the “refills” area, and add items straight to your current shopping cart.

Related FAQ

  • How Do I Cancel an Order At PetCareRx?

    If you need to cancel an order, please call PetCareRx toll free at 1-800-844-1427 as soon as possible. If your order has yet to ship, PetCareRx can cancel it free of charge. If your order has already shipped, it will be subject to PetCareRx's return policy.

  • I Forgot My Password, What Should I Do?

    No problem, simply click on “Sign In” and select the “Forgot password” option on PetCareRx website, enter the email address associated with your account and PetCareRx will send you an email with a temporary password.

  • What is Heartworm Prevention Guarantee?

    If you purchased heartworm preventative from PetCareRx, and your pet contracted heartworm while on continuous use of the heartworm preventative on a monthly basis, you may be eligible for treatment reimbursement. You must provide proof of a negative heartworm test completed wit…

  • Is PetCareRx's Medication Fresh?

    Due to the large number of orders that process, your medication is always fresh, with a minimal amount of time spent on the shelf. This helps to ensure that your pet's medications are always at their most effective. All medications are stored under strict environmental controls…

  • Does PetCareRx Accept Returns?

    At PetCareRx your satisfaction is guaranteed. If you aren't happy, PetCareRx is nothappy. If for some reason you are not satisfied with your order or an item, you can return it within 30 days for a refund.

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