How Do I Pay for an Order?

Related FAQ

• When Will I Receive My DD4 Refund?

  The refund caused by order cancellation, refund agreement or Mediation will be process instantly from DD4 account. However, it may take 7-10 business days for it to display on your credit card statement.  Refunds are issued based on the payment method used at the time of p…

• How Do I Check the DD4 Order Status?

  To check your order status, you can follow the below instructions: Sign in your account and go to My Order; Check your order status.

• I Can't Track My Order Using the Tracking Number Provided. What Can I Do?

  If you can't track your order using the tracking number provided: Please contact the supplier to confirm whether they have provided you with the correct tracking number. Please also check if they have changed the shipping information. Please contact the shipping company to…

• How Does DD4 Protect My Payments?

  For BuyersPay securely with your credit card without exposing your details.  For Suppliers DD4 will verify the credit card details for every transaction. You will only be asked to ship the order after DD4 confirm payment is received. 

• Sometimes There is No Response After I Clicked a Button. Why?

  You might be using an internet browser that is not compatible with website. Please try again using Internet Explorer or Firefox. If you are accessing DD4 using Internet Explorer or Firefox, try deleting the cookies in your internet browser.