How Do I Place an Order at J. Crew Factory?

Related FAQ

• How to Use Promo Codes At J. Crew Factory?

  Add your selections to your shopping bag and go to checkout. Enter your promo code in the “Enter promo code” box below the Subtotal. Click the “Add promo” or “Update shopping bag” button. Your promotion code will automatically be applied to your order and will be reflected in y…

• How to Contact J. Crew Factory?

  For questions about orders, please include your order number and the name and ZIP code of the billing address. BY EMAIL contactus@jcrewfactory.com  BY LIVE CHAT J. Crew Factory is available every day, from 9am to 12am Eastern  BY TELEPHONE 7am to 11:59pm ET, seven da…

• Is Secure the Online Website Of J. Crew Factory?

  J. Crew Factory takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  

• Does J. Crew Factory Charge Sales Tax?

  Applicable sales tax will be charged on total merchandise, including shipping & handling fees, where applicable, for orders shipped to: AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN…

• Am I Eligible for a J. Crew Credit Card?

  Yes. However, please note that the J.Crew Credit Card is not available for use in stores outside of the U.S. The J.Crew Credit Card is valid for use in all U.S. stores as well as on jcrewfactory.com orders shipped to the U.S. and Canada.