How Do I Receive Assistance With My Order?

Related FAQ

• How Do I Track My Order's Progress?

  Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Order History" -> "Details" -> "Order Status."If you have any trouble tracking an order on your own you can contact a member of our customer service department and provide your regis…

• How Do I Stop Receiving Emails From Ivrose?

  IVRose provides the option to opt-out of future messages at the bottom of every email IVRose sends.

• Will I Be Charged for Customs, Taxes, VATs, Or Other Extra Fees?

  IVRose does not collect fees for any costs other than the products IVRose sells and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your l…

• What If My Order is Damaged Or Defective?

  In the unfortunate case that one of products arrives damaged or defective, IVRose offers full refunds. IVRose asks that you provide a photo of the product to our customer service department so that IVRose may work to process your refund request. Just select "Contact Us" under "…

• What Payment Options Do I Have With IVRose?

  IVRose accepts secure payments via PayPal, Visa and MasterCard.