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Related FAQ

• How Do I Make Changes to My Order at Lookfantastic?

  Once you've placed your order Lookfantastic cannot make any changes to it. If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account.  Select the relevant order and you'll see that you can choose to cancel individual items …

• How Can I Pay for My Order at Lookfantastic?

  Lookfantastic offers a variety of online payment methods to ensure our customers can place orders with ease.VisaVisa DebitMastercardMaestroAmerican ExpressAlipayOne4allPayPalApple PayYou can select your preferred payment method at checkout. As we take fraud very seriously, you …

• Can I Place an Order to a Different Address When I Place an Order At Lookfantastic?

  Yes, your delivery address is chosen at the checkout stage. Your order will automatically default to any saved addresses but you can choose to add a new one by clicking 'Add a new address'.

• What Do I Do If I Have Ordered the Wrong Item from Lookfantastic?

  Please contact Lookfantastic via the 'Still need help?' section (below).To speed the process up, it'd really help if you could find the information below before contacting Lookfantastic:Order NumberProduct NameDetails of the faultImages that support the fault, if applicableAs s…

• What is the Status Of My Order? How Do I Track?

  Your account makes it easy to keep track of all your orders.Once you've logged in you'll see each individual order that you've placed with Lookfantastic. Select the one that you want and you'll be provided with all the details you need about that order. Lookfantastic'll also se…