How Do I Reprint a Return Packing Slip Or Shipping Label?

At the bottom of any page on our website, click on Order Lookup under the Help column. Enter your order number and shipping zip code, and click Submit. On the next page, click on Reprint Returns Documentation. From there you will be able to reprint your packing slip and return label.

Related FAQ

  • How Will My Laces Be Shipped?

    Laces are shipped via US Postal Service within the US and US Territories. There is no charge for shipping. If you order laces with other items, the laces will ship separately. Please allow 5 to 8 business days for delivery of your laces.

  • I Didn't Receive an Order Confirmation. Was My Order Placed?

    Occasionally our email confirmations will be delivered to a spam or promotions folder. If it has not been delivered there, please call Customer Service at 800-211-5461 to confirm if your order was placed.

  • How Long Before My Review is Posted?

    Reviews typically are posted within 72 hours of submission. Clarks will notify you via email when your review is live on the site, or if your review was rejected.

  • What is My 3 Or 4 Digit Security Code?

    Your Card Security Code (CSC) or Card Verification Value (CVV) helps to keep your transaction safe. On Visa, MasterCard and Discover, this is a 3-digit code on the back of the card, typically on the signature strip. On American Express, it is a 4-digit code located on the front…

  • Can I Read Or Write a Product Review?

    You can read all existing reviews by visiting the product detail page of the shoe or accessory that interests you. If you own a particular product and have put it to use, we invite you to submit your own rating and review.

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