How Do I Return a Faulty Item?

Related FAQ

• What Should I Do If the Delivery is Delayed Or Missing?

  If your package has not arrived on time please firstly check with your neighbors and the local sorting office in case it was delivered when you were not present. If it has not been delivered please apply for RMA through your Milanoo account. Also, please fill in a ‘Non receipt …

• What are the Accepted Payment Methods?

  Milanoo has 4 accepted payment methods: Credit and Debit Card PayPal Western Union Bank Wire Transfer

• Why Can’t I Use My Coupon?

  A coupon may not work for the following reasons: The coupon has expired. Time limitations apply to some, but not all, coupons. Some coupons are only available when the price is over a certain amount. Some coupons can not be combined with other deals and discounts…

• How Do I Check the Shipping Time and Fee?

  The shipping time and fee is determined by the country Milanoo is shipping to. You can check this information by clicking on ‘Est. Shipping Time and Cost’ when you have placed the items in your basket.

• Can I Change My Shipping Information After I Have Placed the Order?

  Yes, you can change your shipping information at any point up until your order is shipped. Just inform of Milanoo of the new address and Milanoo will change it immediately. Please contact Milanoo here: http://www.milanoo.com/help/Customer-Service-module-index.html#contactUs.