Start with your Stylist. She can handle all your customer support needs and process most returns, replacements and exchanges online for you.
Within 1 business day of your Stylist submitting your return request, she will email you an optional pre-paid domestic shipping label to return your purchase to Stella &Dot. You can also find this label in your online account associated with your returned order.
If you don’t know your Stylist, please contact the Stella &Dot Customer Support and we will be happy to assist you.