How Do I Return an Item to Storets?

Related FAQ

• When Will I Receive a Refund?

  Once the refund is issued, you will receive an email notification from Storets. It can take up to 3 weeks for the amount to show up in your account.

• Can I Ship to an Alternative Address?

  If you have to leave your current place, or moved to a new area, you can certainly change the delivery information without additional charge, provided that items have not yet been dispatched. Please contact CS team at cs@storets.com to update your shipping address.  &…

• Does Storets.com Offer Discount Codes?

  There are discount codes offered sometimes throughout the year. Signing up to newsletter is an idea to be up to date on this!

• Do I Need to Be a Member to Purchase At Storets?

  To make purchases on storets.com, you do not need to register; however, Storets will suggest you create an account to access exclusive areas and services dedicated to customers. Storets also has a reward points program, where you will earn points with each order.

• What Currency Am I Charged In?

  Although prices on website shows USD prices as default, you can choose to change the currency to these via the scroll menu at the top bar, next to the search box. Below currencies are available: US Dollar (USD) Euro (EUR) Hong Kong Dollar (HKD) Japanese Yen (JPY) Aust…