How Do I Return Items Delivered By Click & Collect? What If Customer Takes Back Home & Now Want to Return for Refund?

Related FAQ

• How Do I Address a Quality Problem With a Shoe?

  If you encounter any problem with the product, please refer to the store of purchase with the original cash memo. The store manager would be able to assist you.

• Is Specialized Footwear for Medical Problems Available In Bata Store?

  As of now, Bata does not have specialized footwear for specific medical concerns in the retail stores. However it shall be a privilege to be of help to you. Bata would be delighted to hear from you and assure you that Bata will try their best to address your concerns. Please co…

• How Long Will It Take for My Order to Arrive In Store?

  Bata estimates that items will arrive in store within 3 to 5 days of the order being placed online.Bata will email you to let you know when your order is ready for collection followed by a call from our store executive. Please note that during Bata's sale and busy periods deliv…

• Can I Buy Bata Product Online?

  Yes. Keeping in mind the importance ease of shopping online, Bata is launched the new and updated website, where the consumer can not only view the catalogue but also make a purchase. In addition to this, the website aims to be a window to the company and to essentially dispens…

• Can Some One Elso Collect Items On My Behalf?

  Yes, but they will have to take your order number; you will find this on your confirmation email, and one piece of ID from the following list to identify themselves: voter id card, pan card, passport, driving licence, aadhar card i.e. any proof which authenticates  individ…