How Do I Sign Into My Account When I Forgot My User Name and Password?

You'll want to create a new password to sign into your account. Follow these steps:

  1.   Hover over "Sign In" at the top of the page and click "Sign In."
  2. Click the "Forgot your Password?" link.
  3. Enter your email address. Click "Submit."
  4. You will receive an email with temporary password.
  5. Return to the sign in page.
  6. Enter your email address and the temporary password into the appropriate fields.
  7. Click Sign In and reset your password from Your Account page.

If you are unable to access your account by following these steps, create a new account or shop as a guest. For assistance with other questions involving your account, call 1-877-322-1200 or Contact by email.

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