How Do I Spend Birchbox Loyalty Points?

Related FAQ

• Can I Cancel Or Edit My Order?

  Birchbox is not able to edit orders once they've been placed. If you need to make changes or request a cancellation, please reach out to Birchbox ASAP with the details and Birchbox will do their very best to take care of it.  Full-sized orders are processed and shipped out…

• My Order Won’t Go Through! Why?

  If you’re having trouble submitting your order, try these tips:  Double-check your card details. If the error message has no specific information, it’s possible the incorrect expiration date or CVV code was entered. If you’re using a saved payment method, we recommend re-e…

• I Can't Enter My Payment Information! Why?

  This may be related to the internet browser you’re using. If you’re using Internet Explorer, the site isn’t entirely compatible for security reasons, and you may not be able to enter your card details. Here’s how to fix it: On the top of your browser, click the icon that looks…

• I Have Multiple Charges On My Statement, But I Only Placed One Order, Why?

  If you attempted to place your order more than once, all attempts will show on your statement as pending charges. All declined charges will fall off of your statement within 3-5 business days — the funds were not withdrawn as the charge(s) was not successful. Ultimately, you’ll…

• When Will My Box Ship?

  Expect your favorite piece of mail—your box!—to ship by the 10th of each month.  Birchbox will get started on your first box as soon as you subscribe, and it'll leave their warehouse within 10 business days. Want to keeps tabs on your box?  Birchbox will send you the …