How Do I Track an Order On Gemplers?

There are two ways to track an order. The first is by clicking the "Track Orders" link at the top of the website and then typing your order number or web order reference number in the box provided.

If you were registered with the website when you placed your order, you can also sign into your account to view your "Account Information" and track your order. Once you sign in, click "My Account," then click "Order Tracking" from the Orders section. This will show your tracking information for all the orders you have placed under this account.

Please Note: You are able to track orders that were placed both online and over the phone. Tracking information will not appear immediately after placing an order, so please allow a full 24 hours before attempting to track your order. Once you enter your order number, you will be directed to the shipping provider's web site to retrieve tracking information.