How Do I Track My DD4 Order?

Related FAQ

• How Do I Pay for an Order?

  To pay for your order on DD4, follow the steps below:  Select the order and click the "Pay Now" button Choose your preferred payment method on the checkout page DD4 supports Visa, MasterCard, JCB, Western Union, and wire transfer via banks. To learn more about payme…

• When Will I Receive My DD4 Refund?

  The refund caused by order cancellation, refund agreement or Mediation will be process instantly from DD4 account. However, it may take 7-10 business days for it to display on your credit card statement.  Refunds are issued based on the payment method used at the time of p…

• How Do I Check the DD4 Order Status?

  To check your order status, you can follow the below instructions: Sign in your account and go to My Order; Check your order status.

• How Do I Request Complaint From DD4.com?

  In the unfortunate event that buyer and supplier can’t reach an agreement during the 15-day Open Dispute time period, the buyer may escalate the dispute. Both "Contact Supplier"and "Open Dispute" are steps taken by the buyer to talk and negotiate with the supplier. The last ste…

• Sometimes There is No Response After I Clicked a Button. Why?

  You might be using an internet browser that is not compatible with website. Please try again using Internet Explorer or Firefox. If you are accessing DD4 using Internet Explorer or Firefox, try deleting the cookies in your internet browser.