How Do I Track My International Order?

To track your international order via Borderfree, please have your order number and email available.

Related FAQ

  • Is There Any Additional Cost That Will Be Due Upon Receipt Of My Order?

    No. When you use the Borderfree global checkout, you'll be provided with an order total in your preferred currency. The order total presented will be the exact amount you'll be billed by Borderfree. There will not be any additional costs billed upon delivery or due as C.O.D. ch…

  • What Payment Options Does Bloomingdale Support?

    The following payment methods are accepted by Borderfree: Visa Mastercard American Express PayPal (standard payments) PayPal Express Checkout JCB UnionPay (credit cards) Coming soon-- UnionPay Online Payment (including UnionPay debit cards)

  • Can I Return a Gift I Received From an International Order?

    Yes. Gift returns must be made within 180 days of purchase. The date of purchase will be provided on the shipment invoice. Please note: When returning a gift, the return amount will be credited back to the original tender of the purchaser.

  • How Do I Return an Item That Shipped Directly From the Vendor?

    To return an item shipped from the vendor, check your shipment invoice to find specific return instructions for the item you ordered. 

  • How Long Does It Take for Refunds to Post to My Account?

    Please allow 3 weeks for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account. If you provide an email address, Borderfree will email you when your return has been received and proces…

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