How Do I Track My Jeulia Order?

Related FAQ

• Does Jeulia Ship to PO Boxes and APO/FPO Addresses?

  Jeulia's shipping partners are unable to ship to PO boxes or APO/FPO military addresses. So please provide a street address for your order. If an order is placed with PO boxes or APO/FPO address, there will be delay for the order to be shipped.

• Will My Entire Orders Be Shipped In One Package?

  Usually your entire order will be shipped in one package. However, if your order includes products from manufacturers in different locations, multiple packages may ship to fulfill a single order.

• I Placed an Order, Can I Change the Shipping Address?

  Yes, contact Customer Service (Email: service@jeulia.com) to make any changes to your shipping details. Keep in mind that an address can only be changed if the order has not yet shipped.

• Are There Any Additional Fee Involved In International Shipping?

  In some cases, there will be VAT or custom duties levied by your destination country. The recipient must pay additional charges for custom duties or taxes. Custom duties and taxes vary from country to country.

• What If My Order Arrives Incomplete, Incorrect, Damaged Or Defective?

  Your happiness is the priority. In these special circumstances, please contact Jeulia at service@jeulia.com for a quick response and assistance.