How Do I Track My Kelly Hoppen Order?

Related FAQ

• Can I Amend My Delivery Address Once the Order Has Been Despatched?

  You must make sure to provide an appropriate delivery address when you place your order. Should you need to change the delivery address, please contact Kelly Hoppen immediately.

• Can I Add Items to an Existing Order Or Combine My Orders?

  Kelly Hoppen is unable to add to an existing order or combine a number of orders. Should you wish to receive all your purchases into one order then please contact customer care team who will assist where possible. Any such changes may delay the final delivery and could incur ad…

• Are My Goods Insured?

  Kelly Hoppen will insure your goods until the point that the delivery is signed for. Kelly Hoppen cannot be held responsible for any damage after confirmed receipt of goods.

• How Can I Make a Purchase?

  To place an order online, simply add the items you wish to order to your Basket and proceed to Checkout. You can make a payment with your credit/ debit card (Visa, MasterCard, and American Express) or PayPal.If you need any assistance with your order please contact our Customer…

• How Long Does Delivery Take and Cost?

  Standard UK Delivery (2-3 working days) £5.95Express delivery (Next working day) £9.95DHL International (ROW) Delivery (2-4 working days)Parcel Force (EU) 2-3 working daysKelly Hoppen aims to dispatch all orders received by 2:30pm on the same day, (excluding weekends and bank h…