How Do I Track My Order of The Swiss Colony?

Track your order by using one of these methods:

  1. Click “Order Status” from the top of any page on Enter your order number, last name and billing ZIP code.  
  2. Click “Your Account” at the top of any page on Sign in using the email address and password associated with your account. You may also need your account number for this method (found on your account statement). From the left-hand menu, choose Order Status & History.
  3. If you don't see an order listed, you can search for it by filling in the boxes on the Order History page. Enter the order number, your last name and billing ZIP code.
  4. The Order Status & History page will indicate whether or not a specific order has shipped, the date it shipped, the carrier and a link to the tracking information, if available (not all shippers provide tracking).

Once an order has shipped, under the “You Can” drop-down menu, you also have the options of returning an item or submitting a review of the items in the order.

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