How Do I Track My Orders?

There is a Tracking Number on both the order dispatch notification email and the order history under My Account. You can track your order easily with the number on post office website. 

Related FAQ

  • Are All Your Products Fresh and Genuine?

    Yes. Their products are sourced from authorized and legitimate distribution firms around the world. However, some products sold on their website may have a slightly different packaging from the ones on the market or what you have at home, this is because the manufacturers need …

  • Why Shop At Cosme-de.com?

    COSME-DE.COM offers a great variety of skincare and cosmetic products from all over the world with competitive prices, plus many exciting promotion campaigns to save your money. One of the best things they provide is FREE local (Hong Kong) and international shipping for orders …

  • Do I Need to Register Before Buying?

    Yes! Cosme highly recommends that you register and activate your account before checking out your shopping cart in order to enjoy their exclusive offers and promotions and have full access to My Account.They also provide an option of quick first time purchase for you …

  • Can I Save My Shopping Cart Items for Later?

    Yes. Your shopping cart items are saved for 30 days (according to the last updated date) when you have added an item into cart but exit COSME-DE.COM without processing to checkout. When you back to continue the shopping by using the same computer as before, your shopping cart i…

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