francesca's® strives to provide customers with fresh new products, therefore Francesca's rarely reorder an item once it has sold out. If an item is not found online, then the online store is out of stock. You may contact your nearest boutique to see if the item is still availab…
Go to any of boutiques with your item(s) and Francesca's will be happy to refund the purchase price of the item(s) returned to your original payment method (or give you merchandise credit if past 21 days) or exchange your item(s). PayPal orders can currently be returned in a bo…
Unfortunately, at this time Francesca's is unable to take orders over the phone. If you are having trouble placing your order online please contact Guest Services.