For exchanges, the processing time for the exchanged item will be between 3-6 business days, upon receiving your item back to NewFrog's warehouse, and depending on stock availability.
In some cases, there will be VAT or custom duties levied by your destination country. The recipient must pay additional charges for custom duties or taxes. Custom duties and taxes vary from country to country.
The processing time is separate from the shipping time. Usually, it takes 1-2 business days to prepare the order. Occasionally, the higher quality items might have a slightly longer preparation time in addition to the 5 business days. However, an email will be sent to you if th…