How Does Casper Ship My Products?

In the United States and Canada, UPS will deliver your Casper products to your door from warehouse partners in each country. If you aren’t loving your sleep experience, visit the return center.

Casper also offers in-home delivery and setup with their White Glove service in the US and in the Greater Toronto Area.

Related FAQ

  • Does Casper Ship Abroad?

    Casper currently sell their products in the United States, Canada, Germany, Austria, Switzerland and the United Kingdom. Casper's team is working on bringing the Casper experience to even more countries for their international customers!   For the latest updates, Casp…

  • Will Casper Help Me Assemble My Casper Products?

    Casper is excited to offer White Glove delivery and removal services in most zip codes. Depending on the service, a courier can not only unbox and place your products in your bedroom, they can also remove your old mattress and box spring to make your move easy.

  • Will Casper Remove My Existing Mattress?

    Casper will offer disposal options for previously owned mattresses in their White Glove delivery markets.   If you are not in those locations, Casper can give suggestions. If your mattress is still in good condition — without tears or stains — you can check if Salvati…

  • What Size is the Box the Foundation Comes In?

    The Casper Foundation comes in compactly shipped in a box via UPS. Please note that this box is heavy! Casper will definitely recommend moving it with two people.  Twin Casper: 72” x 16” x 10” // 54 lbs  Twin XL Casper: 76” x 16 “x 10” // 55 lbs Full Casper: 72”…

  • Does Casper Offer a Tax Exemption?

    Yes! To ensure your request is processed as quickly as possible, reach out to the Customer Experience team at +1 888-498-0003. Prior to placing an order, eligible governmental, non-profit, charitable, and other organizations exempt from tax will need to email a copy of applicab…

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