How Does Jet.com Ensure the Safety Of Fresh and Frozen Foods?

Food safety is our top priority, and Jet.com works really hard to make sure that everything you order meets safety standards both before and after your order is packed.

Related FAQ

  • Why Do I Sometimes Get a Box From Jet and Sometimes From a Different Retailer Altogether?

    Jet selects the retailer that can most efficiently fulfill your order. When it’s most cost-effective for Jet to send you your items, you receive items straight from our warehouse in a purple Jet box. When we select a different retailer, you receive an item from that retailer in…

  • What is “room Of Choice” Service?

    “Room of choice” service means that your oversized items will be delivered right to the room or outdoor location of your choice — not just to your doorstep. Some carriers offer the option to upgrade to this service, just ask the delivery company when they call to schedule your …

  • What is JetCash?

    JetCash is a reward incentive available to Jet shoppers that can be used as a payment method on orders placed at Jet. One dollar of JetCash is equivalent to one dollar off of a purchase at Jet. JetCash is issued for promotional purposes, has no intrinsic value, and may not be r…

  • Does Jet Offer a Tax Exemption?

    Eligible governmental, non-profit, charitable and similar organizations should email all tax-exempt requests to taxexempt@jet.com. Include a copy of applicable state or federal exemption certificates. Eligible tax exemptions will be processed by Jet and tax will not be charged …

  • How Do I Return Oversized Items?

    Just call the Jet Heads at 1 (855) 538-4323 or email help@jet.com to schedule a pickup.

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