UK - Return your item for a refund or exchange, within 28 days. Items received outside of 28 days will not be eligible for a refund or exchange. Cloggs UK recommends using a Royal Mail Tracked service to send items back to them. Except where the goods you return are faulty or damaged, you are responsible for the cost of returning the goods to Cloggs UK. Keep hold of your receipt from the Post Office to track your return and as proof of return.
INTERNATIONAL – Please return using a trackable service to the below address:
Unit 11B Dallimore Road
Roundthorn Industrial Estate
Returned items must be undamaged in their original packaging with all labels, tags, barcodes still attached. Please do not apply tape or write on shoe boxes. Please do not worry if the outer packaging/mailing sack that the items came in is ripped, you can parcel them up in different outer packaging to return them.