How is My Profile Information Used?

The information you provide in your profile is used to help us provide you with information that is relevant to you, such as shipping information for your ZIP code. We also use your profile information to help you with your weight loss goals. You can update your profile information and preferences any time by visiting My Profile.

Related FAQ

  • How Do I Cancel My Membership?

    To cancel your membership, please call 888-964-3045 or email/ mail notice, which states that you are canceling your membership agreement or words of similar effect. Email cancellations to webcustomerservice@jennycraig.com. If you wish to mail your letter of cancellation, mail t…

  • What Do I Do If There is a Problem With My Order?

    If you have a problem with your order, or any of the Jenny Craig food products, please contact Customer Service at 1-800-JennyCare (536-6922).

  • Are Jenny Craig Foods High In Sodium Or Fat?

    Jenny Craig food is especially created for the Jenny Craig Menus to meet the USDA Dietary Guidelines for Americans. These foods are designed to be lower in fat and sodium than many prepackaged foods.

  • What If I Am Not Home When My Order is Delivered?

    In most cases, the shipper will leave the package at your door if you are not home. Some shippers will leave a package with a neighbor or will provide a delivery slip with pick-up location information. Policies vary by state and shipper. If you do not receive your package as sc…

  • Can I Order Jenny Craig Food Online?

    Jenny Craig food is only available to members of Jenny Craig. You may join our program here, or by contacting Jenny Craig at 1-866-706-4042.If you are already a Jenny Craig member and need assistance placing an order, please contact Customer Service at 1-800-JennyCare (536-6922…

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