How is Order Status Different From My Tracking Information?

Related FAQ

• Can I Return Items to Cigabuy?

  You may return undamaged items to Cigabuy postmarked within 45 calendar days of delivery. If the return is not a result of error, customers will be required to cover shipping cost both ways. Please make sure the item is returned in the original condition, with the original pack…

• Is It Safe to Shop On-line At Cigabuy.com?

  At CigaBuy.com, they guarantee your privacy and on-line shopping safety. CigaBuy is secured by a VeriSign 256bits SSL certificate to ensure that your personal information is encrypted and secure when you communicate with CigaBuy.com CigaBuy does not store any credit c…

• What Payment Method is Accepted By Cigabuy?

  CigaBuy accepts two methods of payment. Firstly, payment can be made by signing up to PayPal and using your PayPal available balance (funded by a verified bank account or credit cards). Secondly, the western union is also available if you prefer not to sign up for a PayPal…

• Does Cigabuy Offer Worldwide Shipping?

  All orders ships via Airmail to anywhere in the world. Cigabuy provides non-registered air mail and registered air mail: Non-registered Air Mail: Without tracking number, sent package within 2KG all over the world. Usually it takes 15~30 days Registered Air Mail: With trac…

• When Can You Track My Cigabuy Order?

  At warehouse, tracking numbers are assigned to packages almost immediately and generally appear on website along with your order information. However, it may take up to 48 hours or longer before the package is checked into the carrier's tracking system. That means even though y…