How Long After Delivery Can I Make a Return/ Exchange?

Related FAQ

• Will I Have to Sign for My Delivery?

  Someone will need to be home to sign for your order upon delivery.

• Will My Return Postage Be Refunded?

  Unfortunately, Jarlo London is unable to issue refunds for the cost of the returns. However, if the item you’re returning is faulty or incorrect, Jarlo London will process a refund for your shipping charges.

• Will My Parcel Be Charged Customs and Import Charges?

  Customs & import duty charges do not apply to customers in the UK or EU.  In most cases, any customs or import duties are charged once the parcel reaches its destination country.  You may be charged for handling fees and taxes as your order passes through customs.…

• Will Jarlo London Refund My Delivery Costs?

  Please note Jarlo London does not issue refunds for the original delivery costs. Unfortunately, Jarlo London is also unable to refund duties, taxes or shipping charges.  Please ensure that any returns are clearly marked as ‘Returned Goods’ on the outer packaging of th…

• Where is My Jarlo London Order?

  You will receive an email once your order has been dispatched.