zCoins are valid for a year from the issued date.
As per Indian Tax Regulations, all items (including gifts) will be shipped with an invoice mentioning the price.
Track your order using the link in your dispatch mail. You can also check your courier details via the same mail.
The balance amount post applying zCoins can either be paid via credit card or you can opt to select Cash on delivery as your paymode.
You will have to cancel the order via your order history page. Once done, you can place a fresh order with the required products.
Yes. If you return the product as per the returns policy then the applicable GST amount will also be refunded to your Zivame account in the form of ZCoins.
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