How Long Does It Take for an Order to Be Shipped?

Most orders are shipped on the day they are received. If an order is placed on a holiday then it is shipped on the next business day.

Related FAQ

  • What is an International Transaction Fee Or Cash Advance Fee?

    An international transaction fee applies to all purchases, cash advances or transactions carried out on your credit card when a transaction is made in US dollars but the merchant accepting the card is overseas. A foreign transaction fee is accessed by your credit card issuer an…

  • Can I Return My Order If I Am Not Satisfied?

    In accordance with CanadaPetCare's 100% customer satisfaction policy, you can return your order for a refund. Contact our customer service team via call or email within 7 days of receipt of your order for return authorization and our returns address. They accept re…

  • Will I Get a Refund If I Do Not Receive My Order?

    Yes, you will receive a full refund if you don’t receive your order within 21 business days.

  • Will I Be Informed When My Order is Shipped?

    Yes, you will receive an email when your order is shipped. You can check the status of your order anytime by logging into your account. You can also call CanadaPetCare Toll Free at 1-800-982-1308 (Mon - Sat 9 AM- 6 PM CST) to check the status of your order.In case of any p…

  • Does CanadaPetCare Ship to USA?

    YES! CanadaPetCare ships all their products across the USA.

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