How Long Does It Take to Process My Return?

Related FAQ

• My Promotional Code Isn’t Working! What’s Up With That?

  That stinks! There are a couple of reasons this could be happening:You’re attempting to use multiple promotions at a time (our shopping platform only allows for one per order);Your order doesn’t qualify for the promotion (a lot of our promotions are only applicable to orders th…

• How Long Will It Take to Get a Free Shirt After I Complete a Referral?

  The referral system uses an algorithm to check out the referral and make sure everything is legit. If all the info checks out, you should get your referral code within seven (7) days of making the referral!

• Does Twillory Ship Internationally?

  Yes! Twillory has partnered with Global-E, an international logistics company, to securely ship their Twills to most locations around the globe. They’ve created a smart interface for their site that senses your location via your IP address and changes our site to match local la…

• I Purchased My Shirts More Than 30 Days Ago; Can I Send Them Back?

  Actually, yes! In this case, though, Twillory does has to charge a processing fee of CN¥‌145.00 per shirt for all late returns.

• How Fast is Twillory's Shipping?

  East Coast / Midwest: 3-7 business daysWest Coast: 7-10 business daysInternational Orders: within 10 business daysOrders received by 1:30PM EST usually ship on the same day. If you require faster delivery, Twillory offers 2nd Day Air (please make sure order is in by 1:30PM EST)…