How Long Does the Order Take?

Related FAQ

• I Live In the Los Angeles Area. Can I Pick Up My Shoes Or Drop Off a Return?

  No. At this time, Sneakerhead.com does not offer local pickup or return drop-off service.

• How Do I Know That You're Legit and the Shoes are Authentic?

  Sneakerhead.com is a member of our local Los Angeles chapter of the Better Business Bureau. Sneakerhead has been rated an A+ rating by the Better Business Bureau and Sneakerhead participates in their BBB Online Reliability program, which means that Sneakerhead has not only agre…

• What is a Remote Warehouse?

  Remote Storage - the supplier's warehouse. Delivery times from a remote warehouse up to 4 days.

• My Order is Issued, But There is No Departure Number. Where is It?

  If your order in the status is "issued" - this means that the order is sent to the post office or to the courier service. The departure number will be a little later. Courier services provide numbers on the day of booking. The Post of Russia provides the number of items within …

• I Saw My Order Status is "on Hold," What Does That Mean and What Should I Do?

  If your order status remains listed as "On Hold" for more than 1 business day or you receive an email or telephone call requesting further information, please call Customer Service immediately. "On Hold" status for more than one business day generally indicates there is a probl…