How Long is the Refund Process?

Related FAQ

• Do I Need to Register an Account for Placing an Order?

  No, you can choose to use the guest checkout which only requires you to provide your email address, billing and delivery address. However, TecoBuy strongly recommends you to register an account which can bring you a more efficient and convenient way to track your order status a…

• How Do I Know If My Order Has Been Placed Successfully?

  You will see your order ID after finishing your purchase on the Thank You Page and you will receive an order confirmation email within 1 business days when it’s successful.

• If I Typed the Wrong Email And/or Delivery Information, How Can I Fix It?

  In this case, please contact TecoBuy immediately and TecoBuy' Support Team will get back to you. The team may request some further information to confirm your order

• How Long Will It Take Before I Receive My Order After Placing It?

  Normally, the order handling time is 2-4 business days and the delivery time is around 3-10 business days. Please note that the order delivery time varies from country to country, you may refer to the “Shipping & Delivery” page for details.

• Can I Cancel the Order If I Change Mind?

  Yes, if you would like to cancel your order, please contact TecoBuy by submitting a support ticket to inform TecoBuy of the cancellation. TecoBuy only accepts orders to be cancelled when they are still in the processing status and the order has not been packed yet.