How Long My Information is Retained?

TracFone will retain your information only as long as needed for business, tax and/or legal purposes. TracFone will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce their agreements. TracFone will destroy your information once it is no longer needed. 

Related FAQ

  • How Customers and Visitors Can Access and Update Personal Information?

    Upon request, TracFone will provide you with information about whether they hold any of your personal information. You may access, correct, or request deletion of your personal information by logging into the “my Account” portal or by contacting a Customer Care agent by calling…

  • How Information is Collected At TracFone?

    TracFone collect personal and non-personal information from customers based upon our business relationship and the nature of the products and services we provide. You supply information to TracFone when you use their ducts and services, when you visit our web site, make a purch…

  • How TracFone Works?

    Choose a Phone or Keep Your Own With TracFone you can choose phones from Motorola, LG, Samsung. Choose from QWERTY, Sliders, Touch Screens, and more - or just keep your own phone! Activate Inside your package is your Activation Card. Follow the simple instructions on this …

  • What's the Information Of Privacy Policy?

    TracFone also partners with other companies who supply software applications for use on their website. The software is used to collect survey or feedback information or support real-time chat sessions from customers who visit their website and utilize these tools. Information f…

  • How to Contact TracFone?

    ONLINE CHAT Chat is available from 8AM - 11:45PM (EST) 7 days a week.CALL TracFone1-800-867-7183. Centers operate from 8 AM to 11:45 PM (EST) 7 days a week.

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