How Long Will It Take for Creditors to Approve My Purchase?

Major credit cards (i.e., Visa, MasterCard, Discover and American Express) should be authorized within 24 hours. Credit card orders placed after 5:00 p.m. Eastern Time, Thursday through Sunday, should be authorized by the following Tuesday.

Related FAQ

  • Is It Safe to Use My Credit Card Over the Internet?

    PalmBeachJewelry uses the latest Internet security technology to protect your credit card information (the Secure Socket Layer system). This system is compatible with both the Netscape and Internet Explorer web browsers and ensures that your credit card number is protected and …

  • How are Orders Packaged?

    Each piece is displayed in an attractive jewelry box. The jewelry is further wrapped within secure packaging to guarantee the safety of your purchase in transport.

  • What If My Order Gets Lost Or Damaged In Shipping?

    If there are any issues with a shipment, contact the Customer Care Department via email at customerservice@palmbeachjewelry.com. PalmBeachJewelry will respond within 24 hours.

  • Can I Order Gift Certificates?

    At the present time, the site is unable to issue gift certificates. Please check back with Palm Beach Jewelry soon, as Palm Beach Jewelry is working to make them available in the near future. If you have an existing Gift Card or eGift Card you can input the Gift Card number int…

  • Will I Be Charged Sales Tax At Palm Beach Jewelry?

    Sales tax is applied to all orders shipped in the state of Florida. Palm Beach Jewelry is required by law to collect and submit sales tax in states in which they have a physical presence. 

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