How Long Will It Take to Deal With My Return?

Related FAQ

• What is a Wishlist?

  A Wishlist is a personalized shopping list you can create within your account of their products you love. You can easily manage your Wishlist within your Kelly Hoppen online account and send it to your friends and loved ones.

• How Can I Make a Purchase?

  To place an order online, simply add the items you wish to order to your Basket and proceed to Checkout. You can make a payment with your credit/ debit card (Visa, MasterCard, and American Express) or PayPal.If you need any assistance with your order please contact our Customer…

• How Long Does Delivery Take and Cost?

  Standard UK Delivery (2-3 working days) £5.95Express delivery (Next working day) £9.95DHL International (ROW) Delivery (2-4 working days)Parcel Force (EU) 2-3 working daysKelly Hoppen aims to dispatch all orders received by 2:30pm on the same day, (excluding weekends and bank h…

• Are My Goods Insured?

  Kelly Hoppen will insure your goods until the point that the delivery is signed for. Kelly Hoppen cannot be held responsible for any damage after confirmed receipt of goods.

• How Do I Know If an Item is In Stock At Kelly Hoppen?

  If an item is in stock you will be able to add it to your basket. If there is no stock available you will see the 'Out of Stock' sign on the product pages. If you would like to be notified when an item comes back to stock please select the ‘Out of Stock’ button next to the prod…