How Long Will It Take to Receive My FitFlop Order?

Orders are usually received within 5-7 business days. FitFlop also offers options to expedite your order.

Related FAQ

  • What Does It Mean If the Customer Has to Organise the Return?

    Products in Sale can be returned to the warehouse up to 28 days from the date of purchase. It is up to the buyer to arrange and pay for the transit of the goods back to warehouse and is responsible for their safe arrival. Please COMPLETE the RETURN FORM on the reverse of your r…

  • How are Items Delivered?

    By UPS, between 8am and 7pm Monday to Friday (excluding Federal Holidays). They’ll need to be signed for. If nobody is available at the address specified, UPS will try to have the parcel signed for by, and left with, a neighbour. A card will be left stating the location of your…

  • Is It Free to Return My Shoes?

    No. FitFlop recommends that you send any returns with a signed for service and retain your proof of postage. If your item is faulty, please call Customer Service team on +44 207 751 3694 or email them at info.eu@fitflop.com

  • How Can I Pay for My FitFlop Order?

    You can pay with Visa, MasterCard or through PayPal.

  • How Do I Contact FitFlop Customer Service?

    Email FitFlop at info.us@fitflop.com or call 877-861-1988 between 8:30am and 6:00pm EST, Monday to Friday.

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