How Long Will It Take to Receive My Rugs USA Order?

In stock items usually leave our warehouse within 1 - 3 business days. Lead times prior to shipping vary by brand and are clearly displayed on every product page. "Lead times" are the estimated number of days it takes for order items to be prepared for shipment.

Once your order has shipped, it may take an additional 3 - 6 business days for actual delivery.

Related FAQ

  • Can I Hold Parts Of My Order?

    Once Rugs USA has received your order, it begins processing immediately. Rugs USA cannot hold order items in their warehouse or postpone a delivery date.

  • Can I Change Or Cancel My Order At Rugs USA?

    Orders may only be canceled within 24 business hours of being placed, provided they have not already begun the shipping process. Modifications cannot be made to the size, color, or quantity of items ordered at any time once an order has been placed.  To request a cancellat…

  • What is Rugs USA's Return Policy?

    You may return an item for a refund of the purchase price within 30 days of delivery. Return shipping costs are the customer's responsibility.

  • Does Rugs USA Ship Internationally?

    Unfortunately, Rugs USA does not ship outside of the contiguous United States and Canada.

  • Will My Rug Require a Rug Pad?

    On hard surfaces such as wood and tile, Rugs USA highly recommend the use of a non slip rug pad to keep your area rug from sliding around.

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