Most orders are shipped within one business day, orders placed over the weekend are shipped on Monday or the next business day.
95% of customers receive their orders within 10-14 business days.
Actual delivery time to the customers varies and depends on processing time by the postal services and their geographical location. Sometimes orders may be delayed due to reasons such as processing time by customs or the holiday rush.
Therefore it is recommended that you allow a delivery time of 2 to 3 weeks from the date your order is shipped.
If you have not received a shipping confirmation email within 5 business days of placing your order please check your email security settings or your spam folder. If you haven’t received the shipping confirmation email or you do not receive your order within 21 business days of shipment, please call the Toll Free number 1-800-840-2008 (Mon - Sat 9AM - 6PM CST), or email at [email protected]