How Long Will My Orders Take to Arrive?

For an estimate of shipping times, please reference the times below:

  • 3-Day: 3-4 business days    
  • 2-Day: 2-3 business days
  • Overnight: 1-2 business days
  • In-Store Pick-Up: 5-7 business days

Delivery time includes processing and delivery. Overnight and 2-Day delivery will ship the same business day on orders placed before 3pm (EST). Overnight, 2-Day, and 3-Day delivery are not eligible for P.O. boxes. Signature may be required for delivery on some orders. Orders can not be shipped to APO's, FPO's, or US Territory addresses.

Related FAQ

  • Why Isn't My Gift Card Being Accepted?

    Please verify the unique code and PIN number are entered exactly as displayed on the Gift Card. If you still have issues, contact Customer Service at 1-888-863-1968. If you’ve purchased a Gift Card at one The North Face® Retail Stores, and it begins with the numbers “2005”…

  • What are the North Face’s Shipping Terms?

    The legal title to purchased product transfers to the buyer at point of shipment.

  • How are Custom Orders Different?

    Custom orders will be charged immediately to the form of payment as orders are final and are not eligible for returns, cancellations, changes or alterations. Custom Denali Jacket orders placed after Nov. 22 will ship in January 2018. Estimated delivery date: 4-6 weeks for…

  • How Do I Know When My Order Ships?

    When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

  • Can I Ship to International / APO / FPO Addresses?

    Currently, orders can only be shipped to U.S. addresses, including P.O. Boxes, within the 50 states. Thenorthface.com does not ship to APO’s, FPO’s, or US Territory addresses.

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