How Much Time Does It Take to Replace an Order?

Related FAQ

• Can I Track the Status Of Reverse Pickup?

  You can track the return current status via login to 'My Account' > 'My Returns'. Click on particular return Id to check details.

• How Will I Know That My Returned Product Has Reached Shopclues?

  You will receive an email from Shopclues within 24-48 Hours of Pickup, along with the Tracking details. You can track the package on Courier Company's website. You can also track the status of your return request at ‘My Accounts’ -> ‘My Returns’ Section and click on particul…

• What Do I Do If My Area Does Not Have a Reverse Pick Up Service?

  If the reverse pickup service is not available at your address, hopclues will ask you to dispatch the product. Return address will be notified to you in a separate email, along with the packaging instructions and required documents.  In case of Self-Shipment, ShopClues wil…

• When Does Shopclues Initiate Pickup for Returns?

  Once your request to return an order is approved, a pickup will be initiated. Once return is approved for pick up, email will be sent to registered email id for pick up related details. Please keep the product ready with all tags & accessories. Kindly ensure proper packagin…

• What is the Best Time to Place Return / Replacement Request?

  Return/Replacement request of the Product(s) should be initiated within 10 days of Order Delivery for Wrong/ Unsatisfactory product or in case of non-receipt of Invoice & Warranty (for Electronics only). However, under the following conditions, Return Request should be file…