How to Cancel an Order At eBay?

If you need to cancel the order, you'll need to speak to the seller. Here's how:

  1. Go to Purchase history and find the order you want to cancel.  
  2. From the More actions dropdown, select Contact seller.
  3. Choose Request to cancel this order, then Contact the seller.
  4. Explain to the seller why you need to cancel, and select Send.

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