How to Cancel My Order Of CarID?

Whether you want a refund, store credit, or an alternative product UGG will process your cancellation request immediately and without any hidden fees.

A few things to keep in mind:

  • Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:       
  • Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)      
  • Personalized Items (custom engraved or embroidered)      
  • Custom Wheels & Tires Packages   

Items that have already shipped cannot be cancelled or modified.

Cancellations in 2 Easy Steps:

  1. Submit a Request   
  2. Receive your Credit (Depending on your request UGG will edit the order or issue you a refund)

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