Whether you want a refund, store credit, or an alternative product UGG will process your cancellation request immediately and without any hidden fees.
A few things to keep in mind:
- Non-Returnable products cannot be cancelled or modified once manufacturing has begun, they include:
- Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
- Personalized Items (custom engraved or embroidered)
- Custom Wheels & Tires Packages
Items that have already shipped cannot be cancelled or modified.
Cancellations in 2 Easy Steps:
- Submit a Request
- Receive your Credit (Depending on your request UGG will edit the order or issue you a refund)