How to Confirm, Chang Or Make Changes to an Order?

Please make sure that any voucher codes or coupon codes used have been properly applied and the discount is reflected correctly in the shopping cart sub total amount. A coupon code or voucher code cannot be applied after the order has been successfully completed. For issues regarding coupon codes or voucher codes, please contact our customer service team at helpdesk@print.pictures.

Once your order has been submitted, the order (project(s)) is sent immediately to production. It is very important that the order is correct before the order is placed. If you want to cancel your order, this must be done prior to the order production process, prior to the order being printed, which may be less than 24 hours after the ordered is successfully placed and completed on Print Pictures.

After an order has been processed and shipped, you can inquire about the shipping method and delivery date for the shipment by contacting helpdesk@Print.Pictures. Also, each customer will receive a shipping confirmation e-mail after the order has been shipped with information regarding the shipping method. Once the order has been placed successfully on Print.Pictures it is not possible to change the shipping method or delivery address of the shipment.