How to Contact Christophe Robin US?

Related FAQ

• Will I Be Charged Customs and Import Charges By Christophe Robin?

  It is possible yes. Any order placed for delivery outside of the UK could result in custom charges or import duties. The recipient of the parcel will need to pay any applicable charges prior to receiving their goods. As they don’t have control over these charges Christophe…

• How Will I Know When My Order Has Been Dispatched By Christophe Robin?

  Christophe Robin will send you an email as soon as your order is on its way. You can also check your account to see the progress of an order or to track it. Christophe Robin may ship items separately in the event of one or more of the items being delayed.

• I Have Received a Faulty Item from Christophe Robin. What Should I Do?

  To speed the process up, it would really help if you could find the information below before contacting Christophe Robin, don’t worry if you can’t though, Christophe Robin can help once you get in touch. Order Number Products Name Details of the fault Images that support t…

• I Have a Payment Problem On My Order. What Should I Do?

  If you are seeing the status 'Payment Problem' on one or more of your orders then this means that Christophe Robin need you to check the payment information that has been submitted.  Click on the order and you should see an option to resolve the problem. Before re-entering…

• What Happens If I Am Not At Home to Accept My Product?

  Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. This card is from the courier and lets you know where your parcel is and how you can collect it.