How to Contact In the Swim?

PHONE

  • Residential pools: 1-800-288-7946  
  • Commercial pools: 1-800-765-7946
  • Spas: 1-800-288-7946

FAX

  • Residential pools : 1-800-766-5329  
  • Commercial pools: 1-800-448-7329
  • Spas: 1-800-766-5329

POSTAL MAIL

In The Swim
320 Industrial Drive
West Chicago, IL 60185

Related FAQ

  • How Much Does Shipping Cost In the United States?

    Shipping is FREE for all orders in the 48 contiguous states, except for a handling charge. Items ordered together may be shipped separately, but you will only be charged for one handling fee. All prices include insurance against damage or theft. HANDLING TABLE Orders up to $25.…

  • Can In The Swim Ship to Another Address?

    Yes. When checking out you may specify another address to ship your products too. 

  • When Will I Receive My Orders?

    In-stock orders placed Monday-Friday by 4pm CST are shipped the same day, and should arrive within 2-4 days. Please allow 2 additional days when placing an order on a holiday. Estimated delivery dates for backordered items and items requiring special shipping are noted next to …

  • How Do the Easy-pay Payment Plans Work?

    Financing Disclosures Easy-Pay Payment Plans: Offered on select designated items throughout website or catalogs for Credit Card Orders Only. Extended payments are available subject to credit approval for terms as determined solely by In The Swim for periods no longer than six (…

  • What Forms Of Payment Does In the Swim Accept?

    Credit Cards: Master Card, Visa, Discover, American Express Debit Cards: (deducts from your bank account) Master Card and Visa labels only at this time Personal Checks (through the mail only) Money Orders (through the mail only) Travelers Checks (through the mail only)

Hot Promotions From In The Swim

  1. Sale

    Solar Baskets and Solar Reels As Low As $19.99

  2. Sale

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  3. Sale

    Chlorine-free Pool Shock As Low As $21.99

  4. SaleFree Shipping

    Shipping is FREE for All Orders In the 48 Contiguous States

  5. Sale15% Off

    15% Off 2 Or More Replacement Filter Cartridges

  6. Sale10% Off

    Spring Into Saving On! 10% Off Start-up Kits!

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