How to Contact Joyshoetique?

Related FAQ

• Will I Be Charged for Customs, Taxes, VATs, Or Other Extra Fee?

  Joyshoetique does not collect fees for any costs other than the products we sell and shipping. in some unique cases, it is possible your local post office may request additional fees for customs, taxes or VATs. If you have any questions regarding such fees, please contact your …

• What Payment Options Do I Have With Joyshoetique?

  Joyshoetique accepts secure payments via PayPal, Visa and MasterCard. 

• What If My Orders are Damaged Or Defective?

  In the unfortunate case that one of our products arrives damaged or defective, Joyshoetique offers full refunds. Joyshoetique will ask that you provide a photo of the product to customer service department so that Joyshoetique may work to process your refund request. Email Joys…

• How Do I Receive My Refund?

  In the event you are unhappy with your order, Joyshoetique is able to provide full refunds to customers once the products are shipped back to us. In the event that shipping costs would exceed the value of your items, Joyshoetique will provide a 30% refund on your unreturned ite…

• How Do I Track My Joyshoetique Order's Progress?

  Users are able to track orders by accessing "Orders" under the "Me" section. Then select "Order History" -> "Details" -> "Order Status." If you have any trouble tracking an order on your own you can contact a member of customer service department and provide your reg…