How to Prepare My Return?

Make a copy of the packing slip for your records.
Use the original packaging or strong corrugated carton.
To expedite your return/exchange, insert the packing slip. Keep the return label for use on the outside of the package.
If your exchange order requires additional payment, please contact Guest Services.
Money orders, cashiers' checks or personal checks will not be accepted. If received, the order will be returned to you with a letter of explanation.
Pack and tape your package securely.
Affix the return shipping label to the package.
For tracking purposes, it is important that you ship your package via United Parcel Service (UPS) or insured Parcel Post. (We cannot accept C.O.D.)