How to Return and Exchange At Rockler?
If for any reason you are not satisfied with your international online purchase, visit www.i-parcel.com/returns within 30 days of the original purchase to initiate a Return Merchandise Authorization, which is required to process a return. The UPS i-parcel team will provide you with instructions on where returns should be shipped.
For returns from Canada, UPS i-parcel will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency as your original order.
Please note that you will be responsible for any return shipping charges.
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